Tips for Assessments | DiSC Profiles & DiSC Assessments

Learning How to Learn
by Cheri Alguire
To grow your Small Business, you must constantly rely on perpetual learning. As an entrepreneur, you must commit yourself to a life of ongoing educational maintenance in order to be successful in the constantly changing business world. The Personal Learning Insights Profile will help Small Business owners and employees gain insight into the three important aspects of cognitive learning in order to enable them to integrate that information into personal development programs, conflict resolution or any variety of workplace programs. As a business owner, to grow your Small Business, you have to coach your team members on how to be open to learning new methods and new approaches of sales, marketing, and lead generation. Small Business is never static, which means that we all have to take an extra effort towards learning the most innovative and modern methods of gaining more clients and growing your business. With the Personal Learning Insights Profile, you can learn how your own and your team members’ tendencies are towards learning to make your approaches to teaching and coaching them more effective. Individuals identify and understand how they experience, process, organize, store and retrieve information differently. To accommodate these different methods of learning, the Personal Learning Insights Profile examines learning through purpose, learning through structure and learning through activity. Managers and those who supervise others can use this information to tailor the introduction of new processes or procedures in a way that makes it easily understood by all parties. The Personal Learning Insights Profile is an effective and easy to use learning tool that will help respondents identify their individual method of learning and will teach them how to effectively communicate their learning needs. This in turn will result in a reliable framework from which to evaluate formal and informal learning opportunities as well as resources and strategies that will be most effective for each employee. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Sales Action!
by Cheri Alguire
For some people, sales can be difficult, and for others, it’s the easiest thing and strongest thing they know how to do. If you’re a business owner, sales is part of your business. Sales and relationships may come second nature to you or you might have a natural affinity for sales. The organization, follow up, lead generation, and much more are aspects of sales that often get forgotten about. Furthermore, people face many obstacles and interruptions from various sources during the sales process. Keeping an eye on the goal and effectively managing a vast assortment of project related details can be difficult for anyone who works in the sales arena. I have found that the DiSC Sales Action Planner is designed to help you create successful sales strategies that will result in an increased level of productivity and clientele. The DiSC Sales Action Planner can help you identify and examine the situations that you are most comfortable with and effective in. Once you’ve clarified comfort zones, those areas can then be enhanced and capitalized upon using clearly described techniques. Conversely, those areas of the sales process that are identified as weak can be corrected using the DiSC methodology to ensure that each step of the sales process is given the appropriate attention to result in a smooth, accurate and profitable transaction from beginning to end. Sales is all about balance, and being a successful salesperson is dependent on the ability to fine tune your sales strengths and weaknesses. The DiSC Sales Action Planner will help you learn the best way to qualify your leads, make presentations, negotiate the details of a sale and seal the deal. In addition, the DiSC Sales Action Planner teaches customized and specific techniques that will assist in maintaining client relationships and gaining referral business. Don’t let Small Business and sales overwhelm you! Using the DiSC Sales Action Planner is one of the best tools for sales to get you on track and close those deals. Whether or not business is great or a little bit slow, by using consistent actions to generating leads, follow up, and close deals, you will see how effective these tools can be. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Creating Positive Relationships
by Cheri Alguire
In Small Business, relationships are everything. This extends not only to your relationships with leads and opportunities, but also to those within your company and with past clients. Did you know that you can strategize your relationships in Small Business just as effectively as business plans and sales plans? Actually, your relationship strategies should be just as important as your sales strategies because your Small Business is so contingent on your relationships. All people of all different personality types have value in your business world, but knowing how to best relate to them and understand their varying aspects of behavioral qualities will make your Small Business grow. Everyone tends to thrive, grow and produce better when surrounded by individuals who approach them in a way that they feel most comfortable. As an entrepreneur, if you can learn how to best relate to varying personalities and business techniques, you can make your company’s relationships stronger, longer-lasting, and more fruitful. You’ve probably already learned how to deal with many different personalities just in the first years you were beginning your Small Business. If growing your business is important to you, then you will want to strategize how you can create positive relationships with employees as well as clients. Furthermore, coaching your salespeople and customer service staff to better relate to different personalities will make your sales and client relationships stronger. Using the DiSC Classic 2 Plus ‘Strategies for Creating a Positive Relationship’ report will help Small Business owners like yourself learn the best way to approach and interact with different team members and sales clients whose patterns of behavior and learning differ based on their personality types. With the DiSC Classic 2 Plus, you first learn how your behavior style has different tendencies in a work environment, and then you can learn how other behavioral styles work. Based upon this knowledge, you can make better decisions on how to approach various types of relationships. Coaching your employees, you can show them how to effectively utilize their behavioral strengths to make their work relationships stronger and make more positive relationships to grow your business. Don’t pass up on this excellent opportunity to grow your business and your team. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Take Action for Better Performance
by Cheri Alguire
One fundamental goal of every good manager is to keep employees and customers content while increasing the bottom line. This is a daily challenge incurred by managers, executives and small business owners everywhere. Those employees who are most satisfied and content in their workplace will provide the best level of service they are capable of, ultimately resulting in satisfied customers and increased profitability of the business. The DiSC Managing Performance Action Planner is a practical and valuable tool for Small Business owners as well as those in supervisory positions in a vast assortment of industries. The DiSC Managing Performance Action Planner enables managers to assess the strengths and motivational inspirations of each individual employee and develop a mutually beneficial and strategic growth path and develop effective evaluation methods that will lead to greater productivity and increased satisfaction of their employees or agents in the workplace. The only way to build a cohesive and successful Small Business is to take the right steps for management and coaching. As a business owner and manager too, you should be driven by the success of your team and the only way for your team to gain success is by effective coaching. With the DiSC Managing Performance Action Planner, you will learn the right steps to take towards your company’s success. Effective management, coaching and leadership methods are developed through the utilization of the DiSC Managing Performance Action Planner using DiSC Dimensions of Behavior. The strategies implemented as a result of utilizing the DiSC Managing Performance Action Planner will encourage greater employee productivity and improve the overall effectiveness and profitability of the business. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Diverse Deals
by Cheri Alguire
When it comes to Small Business, it’s a given that we will have to learn to communicate and relate to people of different backgrounds from us. This includes people from different cultures, parts of the world, religions, families, etc. Small Business is populated by individuals of various backgrounds, beliefs and traditions. Although you don’t have to agree with different people’s mindsets, it can be an invaluable tool to be able to communicate, sell to, and relate to people of different backgrounds. This isn’t limited to your prospective clients; it also includes your employees and assistants as well as customer service employees from other companies. In order to work effectively and productively with individuals who may not share your same belief systems or may come from a different background, one must understand their own behavior towards people who are different from themselves. I have found the Discovering Diversity Profile to be a great tool. It is designed to assist individual Small Business owners and teams from all walks of life identify their own behavioral patterns when working with those who do not share the same viewpoints, customs or experiences. Walking Small Business owners and employees through the 4 complex issues of knowledge, understanding, acceptance and behavior, the Discovering Diversity Profile will help them discover their personal comfort level with people who are different from themselves. They will also understand the impact of their behavior on others, which can be useful in adjusting how one communicates with different people. Once they can assess the accuracy of their knowledge about differences, they can limit the influence of stereotypes. This will undoubtedly help to reduce conflict within the company and also within customer relationships. By transforming knowledge into acceptance and empathy, you will see that sales tactics will be more effective and your company’s team will be healthier and more supportive. Whether you are looking for a new tool to increase your company’s sales or your company’s dynamic, the Discovering Diversity Profile is a great way to access and communicate with prospective clients or internal employees that you might currently have trouble understanding or communicating with. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Do you Hear What I Hear?
by Cheri Alguire
It is no secret that good communication skills are essential to the successful entrepreneur and effective management of every small business. What’s the best way to amp up your communication skills? Analyzing how you listen. Usually we consider communication to be how we speak, contact, and email with others, but listening is just as important an aspect of communication as speaking. The Personal Listening Profile is a learning tool that will guide each individual respondent towards their personal best in communicating with clients, team members and management staff in your industry. Whether you are looking to fine tune your or your employees’ customer service, presentation skills, conflict resolution, or team building, the Personal Listening Profile will give you the tools you need to do so. The strongest Small Businesses that I have coached understand that success depends on their whole team communicating effectively, with both the goals of the company and unified environments in mind. The quality of communication between the speaker and the recipient of the message does not solely rely on the speaker’s ability to verbally present the message. One of the most influential factors in the quality and outcome of all verbal communications lies within the ability of those receiving the message to listen effectively and then respond appropriately. The Personal Listening Profile will examine 5 different approaches to listening: appreciative, empathic, comprehensive, discerning, and evaluative. It will then provide the tools you need to educate yourself and/or your employees and enable you and them to adjust methods of approach toward different individuals who will hear the message. By examining and learning to work with each person’s natural listening styles, your Small Business will be better positioned to overcome listening barriers, reduce conflict and achieve greater individual, team and organizational performance. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Relating To People And The Environment in Small Business
by Cheri Alguire
Knowing how you relate to your peers and coworkers is the first step in sharpening your communication tools as a Small Business Owner. If you have found that how you communicate has created conflict, or if you don’t feel that how you communicate is being effective, the supplemental report ‘Relating to People and the Environment’ that is included with the DiSC Classic 2 Plus will highlight the areas that you could use help with as well as your strengths. Once you have taken the DiSC Classic 2 Plus, and found your Classic Behavioral Profile, this seven page supplemental report will analyze your communication methods and give clear examples of the emotional and tactical methods of your communication. Then the report highlights the strengths and weaknesses of your employees, sales representatives, customer services representatives, assistants, and your own decision-making style. This can be used to better your own communication skills, or if you are a manager, you can also use the ‘Relating to People and the Environment’ supplemental report to better manage and coach your employees into better communication tactics. The DiSC Classic 2 Plus creates personalized reports based upon an individuals natural tendencies in a work environment. These tendencies can be tuned up and down according to the behavior required of that individual in the work environment. As a manager, you can coach your own employees toward better relationships within the work environment and between coworkers. The ‘Relating to People and the Environment’ supplemental report is also a sales asset when understanding how you can adjust your communication skills to better sell. Furthermore, customer services employees and assistants can use this to better understand how they can serve clients and the team by adjusting their communication skills and how they relate to their work environment. In addition, this report describes his or her time-management skills. These guidelines help to identify the limitations and challenges that hinder effective prioritization. The Relating to People and Environment report also identifies problem-solving strategies that may help the respondent improve his or her effectiveness. Finally, it analyzes the real estate agent's, real estate broker's, real estate manager's and real estate loan officer's reaction to stress. The tips listed should help develop coping and stress-reduction strategies to increase efficiency. The report concludes with a worksheet that can be used to develop an action plan. All in all, the ‘Relating to People and the Environment’ is a necessity when it comes to understanding an individual’s natural tendencies for communication. It is the most effective method of strengthening communication skills, prioritization and time management to better achieve the goals of your business. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
What’s your Role?
by Cheri Alguire
Whether you’re hiring new employees or establishing roles at your business, the Role Behavior Analysis is one of the best systems for clarifying the roles within your company. Without clearly defined roles and work expectations, employees will not understand or unite to achieve the company’s goals. One of the most prevalent conflicts I have seen in work environments is the discrepancy between what an employee thinks he/she is supposed to do and what the manager thinks his/her employees should do. In order to prevent any sort of conflict that can arise because of this, the Role Behavior Analysis is an extraordinarily effective role behavior evaluation instrument, clearly identifying the correct behavioral expectations associated with specific roles and functions within an organization. The Role Behavior Analysis will clearly define the expectations associated with a particular role in an organization by concentrating on the behaviors needed to most effectively fill the role. By taking an objective look at the role itself, it seeks to fulfill the company’s goals, and then allows you to find someone or work with someone who can take on the role. Once a Role Behavior Analysis has been created, large and small business owners and their management staff can easily compare the behavioral expectations of a role within the organization to their own individual behavioral patterns as identified through their DiSC Behavioral Assessment. This comparison will indicate whether or not the functions that need to be performed to most effectively fill the role in the organization are currently being fulfilled in the most efficient manner by the individual filling the role or that will be filling the role. The Role Behavior Analysis is an excellent tool for management coaching and team development. The Role Behavior Analysis will assist in the development of placement strategies that will meet role expectations. The Role Behavior Analysis is also excellent for personal development, as it offers practical advice and techniques to facilitate the transition from one role to another. The primary purpose of the Role Behavior Analysis is to ensure that the guidelines of how to do a specific job most effectively and efficiently determine who will be filling that role within the organization. This is an effective method that will mutually benefit both the company and the employee. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Strategies For Managing Small Businesses
by Cheri Alguire
Have you ever felt like your management techniques are not cutting it, and are not producing the results you keep hoping for? The best way to manage others is to understand yourself first. If you can understand your strengths and weaknesses in communication, management, and delegation, you will also understand how better to turn these qualities up and down when you need them the most. Additionally, if you can understand the strengths and weaknesses of your employees, you will better manage them and lead them to reaching the company’s goals better. The best way that I have found in managing my own employees is the ‘Strategies for Managing,’ one of the many extremely valuable reports generated by the DiSC Classic 2 Plus. This report examines how those in positions of authority over others, such as real estate brokers, managers, executives and small business owners, can most effectively and efficiently manage the various respondents to the DiSC Profile assessments under their supervision. By having yourself and your employees take the DiSC Classic 2 Plus behavioral assessment, various parts of how you and your employees act in a work environment will be highlighted. By learning your own tendencies as well as those of your employees with the DiSC assessment, you can base your management techniques on the best ways that their behavior responds. The ‘Strategies for Managing’ report is a supplemental report that is included in the DiSC Classic 2 Plus assessment. This informs you as to the best methods to manage each individual employee. It will shed light upon their conflict areas, their weaknesses, and their strengths. This report will teach you how to communicate best with each employee and how to best delegate to each employee. For instance, some people’s profiles might show that they can be communicated to directly, whereas other people’s profiles might show that they need a more indirect manner of communication. No matter what, if you use the ‘Strategies for Managing’ report to mold your management skills with each individual employee, your results will be remarkable. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Knowing your Work Expectations
by Cheri Alguire
Miscommunication is one of the key points in conflicts that take place in a work environment. The most common form of miscommunication is when expectations are not met or not clarified. How often have you worked for an employer who calls you into his or her office because you didn’t fulfill your duties? How often have those duties never been clearly delegated to you? If you’re a manager or leader, the best way to get the most out of your team members and employees is to clearly delegate and clearly communicate everyone’s role and how they fit into each project and how they fit into the company’s business goals. The Work Expectations Profile is an invaluable method of clearly understanding and communicating your expectations for each team member. You can use the Work Expectations Profile to clearly identify and effectively communicate everyone’s expectations. By examining an employee’s work expectations in various situations that may occur in the office, the Work Expectations Profile enables managers, executives and small business owners to guide their employees effectively towards clearly understanding their individual role as they transition to a new position or become a valuable and contributing team member throughout an organizational restructuring. The Work Expectations Profile will also explore the employees’ work expectations in regards to working on a team and how best to make the most of their office routine. The information gathered from the Work Expectations Profile is complimented by learning tools that will help to clearly define and communicate work expectations to each individual employee, based upon the results of their profile, to increase the personal satisfaction and success rate of the employee in the work environment. Successful and satisfied employees are the foundation upon which successful small businesses and many other categories of business thrive with little employee turnover, increased productivity and additional organizational profitability. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Appreciating your Team’s Dimensions
by Cheri Alguire
If you’re a small business owner, you know that it’s not easy to put together a cohesive team. There are many different personalities that come together and have to work together for the growth of the whole company. The success of any small business team is largely dependent upon its team members working together toward the strategic and common goals established for the business itself. The team members can include the business owner, customer service staff, salespeople, and support staff including administrative assistants. All team members must effectively play their specific roles within the organization to reach optimum levels of productivity and profitability. It’s not always easy to make sure that all of the different types of personalities work together well. Diversity is what makes a team stronger because different personalities can compliment each other. However, diversity can also weaken a team if it is not used constructively and if the team members don’t understand each others’ different personalities. The Team Dimensions Profile will help each individual team member and their supervisors identify their own strengths and allow for positioning of each team member in the role in which they will naturally be most effective and confident. Many Small Business Owners have effectively used the Team Dimensions Profile to coach their teams to work together and appreciate each others’ strengths and make up for each others’ weaknesses in a “checks and balances” fashion. The Team Dimensions Profile has helped many Small Businesses guide their team members by identifying their most natural team role, which will vary dependent upon personality type and inherent behavioral patterns. The various team member roles include the ‘creator’, who will generate ideas; the ‘advancer’, who promotes great ideas; the ‘refiner’ who challenges ideas, and the ‘executor’ who will manage details through completion. All individual roles are critical to the success of the team. By using the Team Dimension Profile, you can identify individual strengths and build team unity, which will foster innovative ideas and reduce conflict, stress and project cycle time. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Time Management Mastery for the Small Business Owner
by Cheri Alguire
We all have only 24 hours in a day, but as a small business owner, effective time management can be especially difficult. There is always so much to do, but no one is there to tell you what to do next. How do the most successful entrepreneurs turn their businesses into empires? Not just time management, time mastery. Learning how to control your day by gauging how much time should be given for most of the things you do in business and life and then putting it to action, will make your time more effective. There is so much to do in a day that it can be difficult to prioritize, plan and schedule the right tasks. Because there are only so many hours in a day, taking good time management steps are critical. The Time Mastery Profile can help small business owners break down time management into twelve areas and chart which skills will be most beneficial to master to make the biggest impact on your business. Through the use of the Time Mastery Profile, you will become aware of your current time management skills and the effectiveness of your time management methods. You will then be provided with guidelines that will enable you as a small business owner to develop customized strategies and skills for improvement in the 12 most important areas related to time management: attitudes, goals, priorities, analysis, planning, scheduling, interruptions, meetings, paperwork, delegation, procrastination and teamwork time. Using the Time Mastery Profile, you will begin to understand and identify your own time management strengths and weaknesses. You will then be guided towards capitalizing upon your strengths and begin to learn skills and techniques that will enable you to strengthen your weaknesses which will help you increase productivity, meet customer needs quickly and focus on clearly identified priorities to contribute to your personal success as well as the success and profitability of your business. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
DiSC Management Action Planner
by Cheri Alguire
Developing management strategies to meet diverse needs and maintain a harmonious atmosphere within the workplace is not an easy task. For small business owners, it’s difficult to delegate and trust employees with your business because you’ve built it so much on your own. The only way to make your business grow is to trust employees so that you can concentrate on the big picture. The DiSC Management Action Planner will help you learn how to be a better manager so that your employees are happy and making sure that your business grows in a healthy, conducive manner. The DiSC Management Action Planner takes the knowledge of those small business owners, managers and executives who have come to understand and appreciate the positive changes that can occur as a result of utilizing the DiSC profile assessments and brings it to another level. This action-oriented planning tool bridges the gap between traditional managerial theories and strategies and those successfully associated with the DiSC methodology. It is always good to have varying personalities within a company so that there are behavioral “checks and balances.” If there were all one type of personality on a staff, then there would be hefty weaknesses in one area and overbearing strengths in another. Instead, a strong company arrives from collaborations between different personalities that compliment each other. In order to make sure that these personalities compliment rather than clash each other, the manager has to use effective tools to make sure that everyone is understood, appreciated, and trusted. DiSC behavioral profiles provide insight into the preferred behavioral patterns of staff members and guide those in supervisory positions towards how best to approach and effectively communicate with each individual and diverse member of the staff. The effective and efficient management strategies that are introduced as a result of utilizing the DiSC Management Action Planner and applying the DiSC methodology can increase the profitability of any small or large business and decrease employee turn over by outlining the proper actions to take to meet the diverse needs of the employees in a variety of situations while accomplishing the strategic goal of the business. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.DiSCforSmallBusiness.com and www.CoachCheri.com
DiSC Customer Service Action Planner
by Cheri Alguire
Customer service is one of the most important parts of maintaining strong customer relationships and ensuring repeated business for small business owners. Although some clients may be easy to relate to, and some may seem very difficult to handle, you and your customer service staff can learn how to most effectively approach and communicate with each potential and repeat client. Once you have learned and understood your DiSC behavioral profile, you can utilize the DiSC Customer Service Action Planner to better relate to your clients. The tools that the DiSC Customer Service Action Planner provides you will create an increased level of customer satisfaction and referral business. The DiSC Customer Service Action Planner can guide anyone who is involved in customer service towards identifying and understanding each customer’s primary DiSC Dimensions of Behavior and their preferred approach to communication and problem solving. DiSC gives you the information you need to understand yourself as a person, a small business owner, and as a team member. Now, after learning how you react, respond, and communicate in a working environment, you can use the DiSC Customer Service Action Planner to put your knowledge to use in your customer relations. You will use the information you gained with your DiSC behavioral profile to adjust yourself to your clients’ needs in order to ensure repeated business and referrals. This enables small business owners and customer service representatives to adapt your own methods of communication and problem solving to effectively work with each client. You and your customer service staff will learn how to communicate in an assortment of circumstances while adhering to the organization’s customer service processes and procedures. By learning how different clients need different communication strategies, you will make your customers happier, relationships better, and the company stronger. The DiSC Customer Service Action Planner enables you to gather information regarding the customers’ DiSC behavioral style and guides you towards using this information to increase customer satisfaction as well as appropriately address customer concerns, create successful customer service strategies and gain both increased customer loyalty and customer referrals. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.DiSCforSmallBusiness.com and www.CoachCheri.com
Dimensions of Leadership
by Cheri Alguire
There is no underestimating the potential success of an organization that has good leadership. The definition of good leadership in the workplace has changed over time, as the workforce itself has shifted into a more diversified and less hierarchical organizational state. Good leadership is no longer provided by one individual, but through effective and productive relationships between leaders and team members at different levels within the organization. If you don’t feel like you ever lead your team, whether it’s because you haven’t been given the chance, or because you’re afraid to step forward and take charge, the DiSC Dimensions of Leadership Profile® will teach you the skills of great leaders. Knowing how to utilize your strengths as methods of leadership will help you understand that you don’t need to be the type of leader you think you need to be. There are many forms of leadership and you can lead in your own unique, personal way. If you are already a leader within your team, but feel like there is tension, or hesitancy from your team members to trust and follow your lead, the DiSC Dimensions of Leadership Profile® will help you understand your own strengths and weaknesses as a leader. It will show you how to better communicate with your team and make your business more productive and healthy! The DiSC Dimensions of Leadership Profile® enables the examination of leadership from either the viewpoint of the self being leader, another person as leader or the need for leadership in a particular situation. The Dimensions of Leadership Profile® assessment can then be used to provide guidance to the respondent in the four broad aspects of leadership: Character, Analysis, Accomplishment and Interaction. The DiSC Dimensions of Leadership Profile® will help respondents identify what their individual beliefs and opinions are in regards to twelve specific dimensions of leadership. By understanding leadership as multi-dimensional, with leaders and followers inter-changing roles as circumstances warrant, those who utilize the DiSC Dimensions of Leadership Profile® can discover their own individual personal leadership characteristics as well as match various leadership approaches to the business needs and goals of the company. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.DiSCforSmallBusiness.com and www.NextLevelServices.net
DiSC Classic 2 Plus
by Cheri Alguire
The DiSC Classic 2 Plus Personal Profile System is the only way to grow as a small business owner, manager, or employee. An expanded version of the DiSC Classic 2.0 learning tool, the DiSC Classic 2 Plus also includes additional reports that are generated as a result of the completed profiles. The information obtained in the DiSC profiles is used to generate reports that will guide you towards increasing the level of efficiency and profitability of your small business through effective methods of managing, supervising, and communicating with employees with different behavioral characteristics. These additional reports provide valuable information, including techniques and strategies that will show you the most effective methods to establish productive relationships with working associates who have completed the DiSC Profile Assessment. The additional reports are: Strategies for Creating a Positive Relationship: This report describes how to establish a relationship with the respondent that is based upon trust and mutual respect. Relating to People and the Environment: This report explains how the respondent interacts with peers and interprets his or her environment. Strategies for Managing: This report looks at ways in which people can most effectively manage the respondent. Approach to Managing Others: This report analyzes the respondent’s management style and behavior toward subordinates. Strategies for Sales Management: This report examines the methods that people can best use to manage the respondent in a sales environment. Approach to Selling: This report describes how the respondent performs essential steps in the sales process. By utilizing the DiSC Classic 2 Plus profile in conjunction with the additional reports that are included, any manager, small business owner, or employee will find success in their business. These tools can positively affect your communication skills, management skills, sales skills, and relationships skills, taking you to the next level of success. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Steadiness Profile
by Cheri Alguire
The DiSC Steadiness Profile measures the amount of cooperation and support inherent in an individual’s personality as well as how steady a routine is required by an individual in order to most effectively complete their daily tasks and overcome daily challenges. Those who score highly in the ‘S’, Steadiness, on the DiSC Profile tend to heavily incorporate the comfort and feelings of others into their behavior and actions. They are naturally sympathetic and cooperative individuals who are extremely patient and understanding. These personality types do exceptionally well as customer service representatives where a good deal of patience and focus on the feelings of others is often required. These individuals tend to be very good listeners and are happiest when those they are interacting with are happy as well and will do all they can to help others. However, those who score highly on the Steadiness area on the DiSC Profile also tend to become uncomfortable, and therefore less productive, when they are under a lot of pressure and their regular routine is disrupted. They can also be indecisive in certain circumstances and work best when given very specific direction. The DiSC Profile Assessment learning tools can help an individual and those who interact with them. People who understand these behavioral patterns could be more productive and effective by introducing methods and techniques that will allow those with a high score in the ‘S’ Profile in DiSC to be properly positioned within the company. With these tools, upper level management can learn how to approach them in a way that is supportive and encouraging while incorporating the strategic goals of the organization. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Coaching and Training for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net and www.DiSCForSmallBusiness.com.
DISC Classic Influence Profile
by Cheri Alguire
In the DISC Behavioral Assessment, those who score highly in the primary dimension of ‘I’, or influence, tend to be stronger in verbal correspondence as opposed to written correspondence and enjoy ‘working the crowd’. The DiSC Influence Profile measures the amount of optimism inherent within the individual. The level on which one is scored in the Influence Profile affects a respondent’s optimistic attitude which can affect his or her overall interactions with others and participation in team-oriented goals and tasks. Those with a high level of influence-related traits tend to do very well in real estate sales and many other sales-related positions. Due to their love of working with people, meeting new people and just being with people in general, they also thrive in public relations and customer service. Because they are strongly affected by their environment and the people surrounding them, high “I” dimension individuals will act differently according to these varying factors. The DISC Influence Profile assessment tools can assist in helping the individual harness the power and strength of their influence-based personality traits to become a more effective and productive team member or business owner. Those who score highly in the area of influential patterns of behavior may tailor their behavior to the environment and the people they are currently working with. One area that could usually be strengthened with high “I” dimension individuals is that they tend to be less attentive to minute, yet sometimes critical, details. However, DISC learning tools can help the individual who scores highly in the ‘I’ dimension to allocate the beneficial aspects that their behavioral patterns bring to personal interactions and incorporate them into a less social environment. This will increase their effectiveness with detail-oriented assignments that they normally are not attractive to them. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Coaching and Training for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net and www.DiSCForSmallBusiness.com
Dominance Profile
by Cheri Alguire
The DiSC Dominance Profile measures an individual’s ability to overcome the challenges and obstacles that they may face on a daily basis both within and outside of the working environment. Those who score highly in the DiSC Behavioral Profile with the ‘D’ Dimension are characterized by dominance as the innate behavioral pattern. They respond well under pressure and are motivated by challenges, problem solving and crises. Those who score highly in the D dimension typically prefer a fast-paced environment. They like to take charge and have the authority to make decisions for themselves and others in order to accomplish specific goals and responsibilities that involve a good degree of multi-tasking. Direct and decisive individuals are typically independent, results-driven employees who keep a major portion of their focus on the bottom line. This type of individual can be very beneficial to the expansion and profitability of businesses. These individuals can be a great asset to the workforce as they tend to be very dependable and have no issues with being held accountable for their actions. Their ability to be demanding and direct in their speech can be very effective at motivating and guiding others in directions that will help to achieve the overall common goals of the business. Small business owners tend to make good use of these particular personality traits due to the independent nature of the work required to be successful in this fast paced industry. On the other hand, individuals who score highly in the Dominance Profile may greatly benefit from using the DiSC assessment tools to help them learn to adapt their inherent behavior to different environments. In order to achieve desired results from others, it is important to be able to adjust communication strategies towards other individuals with varying behavioral patterns. Others may respond much better to a softer, yet still straight-forward and motivational type of approach, and some people might need a very detailed and specific form of direction that is given in a gentle manner. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Coaching and Training for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net and www.DiSCForSmallBusiness.com
Conscientiousness DiSC® Profile
by Cheri Alguire
The DiSC® Classic Profiles give you the opportunity to understand your own and others’ behavioral tendencies so that better communication is made, management is constructive, and good working relationships are created. DiSC® represents D-Dominance, i-Influence, S-Steadiness, C-Conscientiousness, which are the major behavioral profiles. Most likely, an individual will gravitate towards one or two of these character traits and will reflect that in how they act in a work environment. Someone with a high DiSC® Conscientiousness Profile will need required guidelines and value their ability to apply systematic approaches with an emphasis on quality and accuracy to any given task. Those who score highly on the ‘C’, Conscientiousness, section of their DiSC® assessment tend to like planning ahead and adhering to very high standards that they impose upon themselves. They will also often expect others to adhere to very high standards. The individual who has scored highly on their DiSC® Conscientiousness Profile is typically very analytical, detailed oriented and strives to methodically arrive at a logical conclusion leaving no stone unturned. People who strongly exhibit the traits that would lead to a high score on a DiSC® Conscientiousness Profile tend to do very well in any position requiring data analysis and precision, such as a someone who will oversee the accurate creation and presentation of many contracts, using their astute attention to detail and their inherent ability to identify any errors and correct them quickly to effectively and successfully close a deal. The individual who has scored highly on their DiSC® Conscientiousness Profile and those that supervise them can benefit from the in-depth knowledge of this individuals natural behavioral patterns in the work environment by using the DiSC® Assessment tools and techniques to channel the energy of this lover of consistency and credible data into tasks and responsibilities that require a high degree of accuracy. This type of individual may also benefit from the use of the DiSC® Assessment learning tools to help them learn to adapt their behavior to more easily work within situations that may lack the immediate consistency, quality and precision they are most comfortable with. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net
Coping and Stress Profile
by Cheri Alguire
The struggle to succeed in a fast paced business world requiring adherence to high standards of performance can be further complicated by stressful situations and circumstances outside the workplace. Knowing how to balance the urgent demands of work life and personal life without sacrificing one or the other is what you will learn through the DiSC® Coping & Stress Profile. Increased levels of stress tend to lead to decreased levels of productivity in work environments. By using the DiSC® Coping & Stress Profile assessment you will learn to capitalize on your individual coping strengths to manage stress and learn to minimize or completely eliminate common stressors. Identifying personal stressors and the individual’s corresponding coping responses are the focus within four interconnected areas of life with the DiSC® Coping & Stress Profile. The DiSC® Coping & Stress Profile examines various triggers of stress and their associated coping responses in both the personal and working lives of the respondent, as well as examines stress and coping within the individual’s couple and family relationships. The non-judgmental DiSC® Coping & Stress Profile emphasizes that stress itself is neither good nor bad; it is simply an individual’s response to the demands of their current surroundings. By using the DiSC® Coping & Stress Profile respondents who can include real estate agents, small business owners, executives and customer service representatives will all begin to understand that it is how one responds to stress that makes the stress a positive, negative or neutral force in their lives. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net
Approach to Selling
by Cheri Alguire
Whether you’re selling homes, services, or any other products, learning how to approach various behavioral styles and work with them is an invaluable tool that will undoubtedly increase your sales. The ‘Approach to Selling’ supplemental report describes how people will perform the individual and varied steps associated with the sales process. The Approach to Selling supplemental report will clearly present the detailed steps that each member of the sales staff, as identified by their individual DiSC® Assessment, will most likely take in order to achieve the same goal. This will enable executives, managers, small business owners and supervisors to visualize the various methods utilized by those of differing preferred methods of behavior to accomplish each individual task required to complete the sales process. Small business owners can benefit substantially from the ‘Approach to Selling’ supplemental report. Each DiSC® Assessment respondent will fall into one of the four primary dimensions of preferred behavior: Dominance, Influence, Steadiness or Conscientiousness. The variations in the behavioral styles of these individuals may enable them all to achieve the same results, but they may have to go about doing so in different manners. Some individuals will find certain aspects of the sales process much easier than others, while other individuals may find those same aspects difficult dependent upon their inherent behavioral patterns. Those in supervisory positions will gain invaluable insight into the working minds of those they manage through the ‘Approach to Selling’ supplemental report and ultimately be better positioned to manage their staff effectively throughout the entire sales process. The DiSC® Classic 2 Plus Report includes the 'Approach to Selling' Supplemental report and up to five others as well. You can also purchase the DiSC® PPSS General Characteristics Report and then add on the 'Approach to Selling' supplemental report. To learn more about DiSC® Assessments and how they can take your business to the next level, go to www.DiSCforSmallBusiness.com. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, and Real Estate Agents and Managers. Learn more at www.NextLevelServices.net If you're a Working Mother in the Real Estate Industry, visit Coach Cheri's Real Estate Moms blog at http://www.realestatemoms.com/blog
Approach To Managing Others
by Cheri Alguire
When administering the DiSC® PPSS General Characteristics report, you can add a number of supplemental reports that will reveal different tendencies in a person’s style, such as how they lead, sell, communicate, etc. Every manager or team leader would benefit from this report. The ‘Approach to Managing Others’ Supplemental report was created to help reveal and breakdown a person’s natural management tendencies. Our management behavior and techniques can be affected and influenced by personal life experiences and not necessarily be entirely reflective of our inherent management style. Consequently, analyzing someone’s behavioral style in addition to the person’s management behaviors will help to determine which types of communication and conduct would be most effective in his or her management environment. The behaviors explored through the DiSC® ‘Approach to Managing Others’ supplemental report include behavioral methods associated with communicating, delegating, directing people, developing people, decision making, managing time, problem solving and motivating others. In order to be successful in any small business, management staff must consciously prepare to approach and manage their employees or agents in the most effective manner. If you can properly tailor directives and communications towards a variety of individual employees with different behavioral styles, everyone will accomplish the goals of the company. The DiSC® ‘Approach to Managing Others’ report will also provide the opportunity to evaluate the effectiveness your or others’ management styles as it pertains to the environment and people they are currently managing. Using the knowledge of the specific environment and their direct experience with their current management style will enable them to clearly visualize the behaviors that are most effective and allow for the modification of those behaviors that are least effective. Whether you are a manager looking to improve your management techniques, or you are hiring a possible manager, the 'Approach to Managing Others' supplemental report is an effective way to hone in on your skills. Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net