Are you a manager who is looking for an effective way to bring your team together? Are you a business coach who would like to take your clients to the next level of success?
Whether you are a coach, a manager, or an entrepreneur, learning how to coach the people around you that are working with you and for you will take your business and life to the next level. These products will teach you how to coach better, delegate well, and create healthy working environments and healthy teams.
An Empowerment Strategy for Today's Workplace Adventures in Attitudes® helps people understand that they can choose how to perceive and respond to events around them, and that it's in their control to change a negative outlook to one that's positive. By establishing personal responsibility and accountability in the midst of change, individuals learn that passive resistance can be transformed into high-energy performance. Using small-group interaction, shared personal experiences, individual and group exercises, and facilitator-led discussion, Adventures in Attitudes® provides a remarkable process for self-discovery.
An Empowerment Strategy for Today's Workplace Adventures in Attitudes® is designed to help people understand that they can choose how to perceive and respond to events around them, and that it’s in their control to change a negative outlook to a positive one. By establishing personal responsibility and accountability in the midst of change, individuals learn that passive resistance can be transformed into high-energy performance. Using small-group interactions, shared personal experiences, individual and group exercises, and facilitator-led discussions, Adventures in Attitudes® provides a remarkable process for self-discovery.
Explore Coping and Stress in Four Life Areas The Coping & Stress Profile® is a unique, self-directed learning instrument that provides people with valuable feedback on stress and coping in four interconnected areas of life: Personal, Work, Couple, and Family. The profile uses an engaging process of personal learning that:
provides critical insight into how stress in one area of life impacts other areas
examines how coping resources in one area can be used to decrease stress in another
shows the relationship between stress, coping resources, and overall satisfaction
Explore Coping and Stress in Four Life Areas The Coping & Stress Profile® is a unique, self-directed learning instrument that provides people with valuable feedback on stress and coping in four interconnected areas of life: Personal, Work, Couple, and Family. The profile uses an engaging process of personal learning that:
provides critical insight into how stress in one area of life impacts other areas
examines how coping resources in one area can be used to decrease stress in another
shows the relationship between stress, coping resources, and overall satisfaction
The Facilitator’s Kit includes everything you need to conduct a full- or half day session on the Coping & Stress Profile®. You’ll get research and technical background, a fully-scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.
Discovering and Developing Leadership Potential Leaders come in many varieties, ranging from the charismatic visionary to the unassuming team player. Most leaders display several leadership characteristics or "dimensions of leadership." A follower can become a leader and a leader can spend time as a follower.
The Facilitator’s Kit includes everything you need to conduct a full- or half day session on the Dimensions of Leadership Profile®. You’ll get research and technical background, a fully-scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.
The Hit the Mark Game supports and enhances Team Dimensions Profile training sessions. Game supplies include game sticks, star stickers, chips, ruler, and one score pad.
Maximize Every Learning Opportunity To be successful in today's dynamic, information-intensive world, organizations must encourage and support effective, lifelong learning at all levels of the organization. The Personal Learning Insights Profile® is the reliable, easy-to-use learning strategy you need. It's designed to help people identify their personal learning approach, communicate their learning needs, and access more effective learning resources. The result is enthusiastic learners who are able to develop new capacities quickly, discover fresh ways of thinking, and achieve new levels of innovative performance.
A new expanded DiSC® report - This report combines the DiSC® Classic 2 narrative report with the power of the supplemental reports that are currently available with the DiSC® PPSS report. This new ‘Plus’ report allows you to print the narrative report and up to six supplemental reports for a 20 credit charge.
Help People Maximize Their Time Setting priorities and managing time are basic to enhancing individual and organizational performance. The pressure to find innovative ways to achieve goals, stay ahead of the competition, respond quickly to customer needs, and enjoy life outside of work is increasingly intense in today's less structured, information-driven workplace. Meeting the daily challenges of managing professional and personal responsibilities requires a learning strategy that focuses on individual needs. The Time Mastery Profile® helps people assess their time-management effectiveness and create a personal plan for improving their skills in key areas.
The Facilitator Report can be used to customize Time Mastery Profile training or coaching sessions based on the job importance and self-assessed skill level of participants. The Group Skills Gap Analysis graphically portrays group data, pinpointing those categories that need the most attention. Participant data is presented anonymously for discussion purposes as well as by name for facilitator use.
The Facilitator’s Kit includes everything you need to conduct a full- or half-day session using the Time Mastery Profile. You’ll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.
We've added value to our most popular profile — DiSC® Classic! DiSC® Classic 2.0 answers the growing demand for an online DiSC® assessment with a personalized narrative report. The DiSC® Classic 2.0 report adds an informal, conversational style that clarifies all the elements of the original instrument. Plus, you'll get an expanded narrative that brings the much-used Intensity Index to life.
The Work Expectations Profile Individual Report makes it even easier for managers and employees to dialogue about their work expectations. The Gap Analysis provides participants with an at-a-glance look at how important each Work Expectation category is to them and to what degree each is being met. This helps them quickly pinpoint which Work Expectations categories need the most attention.
The Facilitator’s Kit includes everything you need to conduct a full- or half-day session using the Work Expectations Profile. You’ll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.
The Work Expectations Profile Group Report provides a group summary of gap-analysis information, which supervisors and managers can use to identify likely sources of dissatisfaction within the group. The organization can use the information to better align the organizational culture with the collective expectations of the group. The report is anonymous, so it can be used in a variety of situations without breaching confidentiality.
The General Characteristics Report provides an in-depth interpretation of a respondent's DiSC® PPSS profile. It can be used to train and coach respondents in specific application areas, to focus respondents' attention on particular areas of behavior, and to provide DiSC® Classic users with a next step in behavioral understanding. The General Characteristics Report is the required basis for DiSC® PPSS Supplemental and Comparison Reports.
Overcoming Communication Barriers The Personal Listening Profile® helps individuals understand how to listen more effectively in a variety of situations. It is useful in many applications, including customer service, presentation skills, conflict resolution, and team building.
The Personal Listening Profile® Facilitator Report gives you a heads-up on group dynamics by showing you how group members use each listening approach. At a glance, you'll see the similarities and differences within your group that can lead to miscommunication. You'll also be able to identify those individuals whose scores fall outside of group averages and who may feel isolated or alienated by the dominant group culture.
The Facilitator’s Kit includes everything you need to conduct a full- or half-day session using the Personal Listening Profile. You’ll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.
Determine how a role or function can be performed most effectively with this role behavior evaluation instrument. The Role Behavior Analysis (RBA) provides a practical process for defining behavioral expectations for specific roles, for comparing an individual's DiSC® behavior with the behavioral expectations of his or her current or potential role, and for developing strategies to meet role expectations. It's ideal for supervisory and management coaching, performance review support, team building, and personal development.
The RBA on EPIC uses DiSC® PPSS data to collect and process perceptions of how a job, position, or role needs to be fulfilled to achieve maximum effectiveness.
The Team Dimensions Profile and its unique Z Process help you meet the team challenge. It's a proven way to clarify roles, simplify processes, and maximize individual contributions for total team results.
Team Dimensions Profile 2.0 is a value-added version of the popular Team Dimensions Profile. While staying true to the original team roles and "Z" process, the Team Dimensions Profile 2.0 report incorporates an engaging, conversational style and includes a number of enhancements. Even though the report has been expanded, it's even simpler and easier to understand than the original. The model has been enhanced as well, so it tells a story visually, making it easier to remember and reinforcing learning.
For years, facilitators have recognized the value of comparing and contrasting group members’ roles. Until now, they’ve had to devise their own methods of capturing this information — by creating tables, building spreadsheets, or just jotting it down on paper. With the Team Dimensions Profile 2.0 Group Report, we’ve taken this concept and run with it. The result? An advanced tool that helps groups capitalize on strengths to build a more productive and satisfying team environment.
The Facilitator’s Kit includes everything you need to conduct a full- or half-day session using the Team Dimensions Profile. You’ll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.
The Comparison of Multiple PPS report is one of several DiSC® PPSS Comparison Reports. This report analyzes the behavioral styles of two or more respondents. Each participant's information is displayed in such a way that the diversity of behavior among the respondents is clear, yet individual preferences are still discernible. The goal is to focus the participants' attention on the common ground and potential challenges of their behaviors.
Explore Diversity Issues in Four Key Areas The Discovering Diversity Profile® helps employees learn how they respond to workforce diversity issues and where they need to develop increased understanding. It is the foundation on which effective communication, acceptance, and teamwork can be built.
The Facilitator’s Kit includes everything you need to conduct a full- or half day session on the Discovering Diversity Profile®. You’ll get research and technical background, a fully-scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box.
The Group Report provides a snapshot of the group in four key areas of diversity development. Facilitators and trainers use it to quickly zero in on the needs of the participants, the group, and the organization. All the information is anonymous, so the report can be used as a facilitation tool while safeguarding the confidentiality of the respondents.
The Comparison of Multiple PPS/RBAs report is one of several DiSC® PPSS Comparison Reports. This report looks at how a role or multiple different roles compare with the behavioral preferences of one or more individuals. The comprehensive analysis helps participants see which roles best match their behavioral requirements. It also helps them to understand how their colleagues mesh or clash with certain roles.
The Comparison of Multiple RBAs report is one of several DiSC® PPSS Comparison Reports. This report examines the similarities and differences among a maximum of 15 different roles. Each role is charted on its own DiSC graph. The graphs are displayed on one chart so that the highs and lows of each role are clearly contrasted against all the other roles' requirements.
The Comparison of Single PPS/RBA report is one of several DiSC® PPSS Comparison Reports. This report looks at how the respondent's DiSC® PPSS results compare with the behavioral expectations of a specific role. The assessment allows the participant to see how well his or her behaviors match the requirements of the role.
The DiSC® Team View report provides an at-a-glance comparison of learner profiles. The report gathers data from participants who have responded to DiSC® Classic 1.0, DiSC® Classic 2.0, or DiSC® PPSS on EPIC. It includes the individual's name, DiSC® Graph III display, and Classical Pattern name. The DiSC® Team View report is available at no charge, so you can compare learner profiles in as many combinations as you'd like.
Groups, like individuals, tend to develop their own unique styles or cultures. Whether group members feel at home or like fish out of water, group culture has a large impact on their behavior, attitudes, and satisfaction level. The DiSC® Group Culture Report was designed to help you explore the DiSC® style — or culture — of a group. Once you know the culture — its characteristics, advantages, and drawbacks — you’re better prepared to open meaningful discussions with group members in a group setting or one-on-one.
The DiSC® Facilitator Report lets you build customized group reports using data from DiSC® Classic 1.0, DiSC® Classic 2.0, and DiSC® PPSS on EPIC. The report includes an illustration of the group's distribution of DiSC® styles, the group's Classical Pattern distribution, and detailed information on how each individual's DiSC® style may affect the DiSC® culture within the group or organization.
The Approach to Managing Others report is one of several DiSC® PPSS Supplemental Reports. This report analyzes the respondent's management style and behavior toward subordinates. Leadership styles can vary greatly, so this report helps identify the tendencies and habits of someone with this style who is in a position of authority. Among the topics that this six-page report examines are the respondent's communication techniques and delegating skills. The potential benefits and limitations of the respondent's style in these key areas are analyzed. How the respondent directs and develops people is also a focus of this report.
The Approach to Selling report is one of several DiSC® PPSS Supplemental Reports. This report describes how the respondent performs essential steps in the sales process. In addition to analyzing this person's behavior in these areas, this report lists what types of customers will usually react positively to his or her approach.First, the seven-page Approach to Selling report examines the respondent's planning technique. Preparation is often crucial for a successful sales call, and this report lays out the behaviors that are most or least likely to help in the process. Next, because a client's initial impression can have a huge effect on whether a sale is completed, the respondent's style of opening the call is addressed.
The Relating to People and the Environment report is one of several DiSC® PPSS Supplemental Reports. This report explains how the respondent interacts with peers and interprets his or her environment. This seven-page report analyzes the respondent's communication methods using clear examples of the emotional content and tactical nuances that he or she may employ. Then the report highlights the strengths and weaknesses of the person's decision-making style. In addition, this report describes his or her time-management skills. These guidelines help to identify the limitations and challenges that hinder effective prioritization.
The Strategies for Creating a Positive Relationship report is one of several DiSC® PPSS supplemental reports. This report describes how to establish a relationship with the respondent that is based upon trust and mutual respect. The eight-page Strategies for Creating a Positive Relationship report addresses how to create a positive environment in which the respondent can thrive. In addition, it identifies specific communication approaches that are most likely to be effective with this person. These tips address the subtleties of interactions, the diversity of communication styles, and common misunderstandings that arise.
The Strategies for Managing report is one of several DiSC® PPSS Supplemental Reports. This report looks at ways in which people can most effectively manage the respondent. The definition of "manager" is broad in this report, referring to anyone who needs to work with the person to get results.The first section of the six-page Strategies for Managing report gives specific suggestions for developing this person. Next, motivations are addressed. This report provides a list of actions that are most likely to have a positive effect on the respondent's drive and level of enthusiasm. The best techniques for complimenting and counseling this person are also included.
The Strategies for Sales Management report is one of several DiSC® PPSS Supplemental Reports. This report examines the methods that people can best use to manage the respondent in a sales environment. The demands of a sales culture require different managerial approaches for different people, and this report identifies the key strategies that can help the respondent reach his or her full potential in this setting.Among the topics that this seven-page report examines are the respondent's development needs. These guidelines specify how to give him or her adequate amounts of direction, support, and information. Additionally, this report examines the optimal methods of motivating and giving recognition to the respondent, increasing the odds that he or she will react positively to management efforts.
The Personal Development Profile®, a shorter, less detailed DiSC® instrument than DiSC Classic, brings DiSC to a broader range of learners. This instrument uses easy-to-understand phrases instead of single words on the response page. Because it is written at a sixth-grade reading level, it's easier to read and understand. It also includes a condensed version of the Classical Patterns, allowing users to apply the concepts of DiSC in shorter sessions. Use it to overcome barriers to DiSC learning and help even more people gain self-understanding and increased behavioral awareness for improved performance and better relationships.
Improving Communication and Reducing Conflict With 30 years of proven reliability and over 40 million users, DiSC® Classic remains the most trusted learning instrument in the industry. It is used worldwide in dozens of training and coaching applications, including organizational development and performance improvement. Designed to complement and supplement existing training programs, DiSC® Classic can help improve communication, ease frustration and conflict, and develop effective managers and teams.
Determine how a role or function can be performed most effectively with this role behavior evaluation instrument. The Role Behavior Analysis (RBA) provides a practical process for defining behavioral expectations for specific roles, for comparing an individual's DiSC® behavior with the behavioral expectations of his or her current or potential role, and for developing strategies to meet role expectations. It's ideal for supervisory and management coaching, performance review support, team building, and personal development.
The RBA on EPIC uses DiSC PPSS data to collect and process perceptions of how a job, position, or role needs to be fulfilled to achieve maximum effectiveness.
To grow your Small Business, you must constantly rely on perpetual learning. As an entrepreneur, you must commit yourself to a life of ongoing educational maintenance in order to be successful in the constantly changing business world. The Personal Learning Insights Profile will help Small Business owners and employees gain insight into the three important aspects of cognitive learning in order to enable them to integrate that information into personal development programs, conflict resolution or any variety of workplace programs.
As a business owner, to grow your Small Business, you have to coach your team members on how to be open to learning new methods and new approaches of sales, marketing, and lead generation. Small Business is never static, which means that we all have to take an extra effort towards learning the most innovative and modern methods of gaining more clients and growing your business. With the Personal Learning Insights Profile, you can learn how your own and your team members’ tendencies are towards learning to make your approaches to teaching and coaching them more effective.
Individuals identify and understand how they experience, process, organize, store and retrieve information differently. To accommodate these different methods of learning, the Personal Learning Insights Profile examines learning through purpose, learning through structure and learning through activity. Managers and those who supervise others can use this information to tailor the introduction of new processes or procedures in a way that makes it easily understood by all parties.
The Personal Learning Insights Profile is an effective and easy to use learning tool that will help respondents identify their individual method of learning and will teach them how to effectively communicate their learning needs. This in turn will result in a reliable framework from which to evaluate formal and informal learning opportunities as well as resources and strategies that will be most effective for each employee.
Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
For some people, sales can be difficult, and for others, it’s the easiest thing and strongest thing they know how to do. If you’re a business owner, sales is part of your business. Sales and relationships may come second nature to you or you might have a natural affinity for sales. The organization, follow up, lead generation, and much more are aspects of sales that often get forgotten about.
Furthermore, people face many obstacles and interruptions from various sources during the sales process. Keeping an eye on the goal and effectively managing a vast assortment of project related details can be difficult for anyone who works in the sales arena. I have found that the DiSC Sales Action Planner is designed to help you create successful sales strategies that will result in an increased level of productivity and clientele.
The DiSC Sales Action Planner can help you identify and examine the situations that you are most comfortable with and effective in. Once you’ve clarified comfort zones, those areas can then be enhanced and capitalized upon using clearly described techniques. Conversely, those areas of the sales process that are identified as weak can be corrected using the DiSC methodology to ensure that each step of the sales process is given the appropriate attention to result in a smooth, accurate and profitable transaction from beginning to end.
Sales is all about balance, and being a successful salesperson is dependent on the ability to fine tune your sales strengths and weaknesses. The DiSC Sales Action Planner will help you learn the best way to qualify your leads, make presentations, negotiate the details of a sale and seal the deal. In addition, the DiSC Sales Action Planner teaches customized and specific techniques that will assist in maintaining client relationships and gaining referral business.
Don’t let Small Business and sales overwhelm you! Using the DiSC Sales Action Planner is one of the best tools for sales to get you on track and close those deals. Whether or not business is great or a little bit slow, by using consistent actions to generating leads, follow up, and close deals, you will see how effective these tools can be.
Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
In Small Business, relationships are everything. This extends not only to your relationships with leads and opportunities, but also to those within your company and with past clients. Did you know that you can strategize your relationships in Small Business just as effectively as business plans and sales plans? Actually, your relationship strategies should be just as important as your sales strategies because your Small Business is so contingent on your relationships.
All people of all different personality types have value in your business world, but knowing how to best relate to them and understand their varying aspects of behavioral qualities will make your Small Business grow. Everyone tends to thrive, grow and produce better when surrounded by individuals who approach them in a way that they feel most comfortable. As an entrepreneur, if you can learn how to best relate to varying personalities and business techniques, you can make your company’s relationships stronger, longer-lasting, and more fruitful.
You’ve probably already learned how to deal with many different personalities just in the first years you were beginning your Small Business. If growing your business is important to you, then you will want to strategize how you can create positive relationships with employees as well as clients. Furthermore, coaching your salespeople and customer service staff to better relate to different personalities will make your sales and client relationships stronger.
Using the DiSC Classic 2 Plus ‘Strategies for Creating a Positive Relationship’ report will help Small Business owners like yourself learn the best way to approach and interact with different team members and sales clients whose patterns of behavior and learning differ based on their personality types.
With the DiSC Classic 2 Plus, you first learn how your behavior style has different tendencies in a work environment, and then you can learn how other behavioral styles work. Based upon this knowledge, you can make better decisions on how to approach various types of relationships. Coaching your employees, you can show them how to effectively utilize their behavioral strengths to make their work relationships stronger and make more positive relationships to grow your business. Don’t pass up on this excellent opportunity to grow your business and your team.
Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
One fundamental goal of every good manager is to keep employees and customers content while increasing the bottom line. This is a daily challenge incurred by managers, executives and small business owners everywhere. Those employees who are most satisfied and content in their workplace will provide the best level of service they are capable of, ultimately resulting in satisfied customers and increased profitability of the business.
The DiSC Managing Performance Action Planner is a practical and valuable tool for Small Business owners as well as those in supervisory positions in a vast assortment of industries. The DiSC Managing Performance Action Planner enables managers to assess the strengths and motivational inspirations of each individual employee and develop a mutually beneficial and strategic growth path and develop effective evaluation methods that will lead to greater productivity and increased satisfaction of their employees or agents in the workplace.
The only way to build a cohesive and successful Small Business is to take the right steps for management and coaching. As a business owner and manager too, you should be driven by the success of your team and the only way for your team to gain success is by effective coaching. With the DiSC Managing Performance Action Planner, you will learn the right steps to take towards your company’s success.
Effective management, coaching and leadership methods are developed through the utilization of the DiSC Managing Performance Action Planner using DiSC Dimensions of Behavior. The strategies implemented as a result of utilizing the DiSC Managing Performance Action Planner will encourage greater employee productivity and improve the overall effectiveness and profitability of the business.
Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
When it comes to Small Business, it’s a given that we will have to learn to communicate and relate to people of different backgrounds from us. This includes people from different cultures, parts of the world, religions, families, etc. Small Business is populated by individuals of various backgrounds, beliefs and traditions. Although you don’t have to agree with different people’s mindsets, it can be an invaluable tool to be able to communicate, sell to, and relate to people of different backgrounds. This isn’t limited to your prospective clients; it also includes your employees and assistants as well as customer service employees from other companies.
In order to work effectively and productively with individuals who may not share your same belief systems or may come from a different background, one must understand their own behavior towards people who are different from themselves. I have found the Discovering Diversity Profile to be a great tool. It is designed to assist individual Small Business owners and teams from all walks of life identify their own behavioral patterns when working with those who do not share the same viewpoints, customs or experiences.
Walking Small Business owners and employees through the 4 complex issues of knowledge, understanding, acceptance and behavior, the Discovering Diversity Profile will help them discover their personal comfort level with people who are different from themselves. They will also understand the impact of their behavior on others, which can be useful in adjusting how one communicates with different people. Once they can assess the accuracy of their knowledge about differences, they can limit the influence of stereotypes. This will undoubtedly help to reduce conflict within the company and also within customer relationships. By transforming knowledge into acceptance and empathy, you will see that sales tactics will be more effective and your company’s team will be healthier and more supportive.
Whether you are looking for a new tool to increase your company’s sales or your company’s dynamic, the Discovering Diversity Profile is a great way to access and communicate with prospective clients or internal employees that you might currently have trouble understanding or communicating with.
Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
It is no secret that good communication skills are essential to the successful entrepreneur and effective management of every small business. What’s the best way to amp up your communication skills? Analyzing how you listen. Usually we consider communication to be how we speak, contact, and email with others, but listening is just as important an aspect of communication as speaking.
The Personal Listening Profile is a learning tool that will guide each individual respondent towards their personal best in communicating with clients, team members and management staff in your industry. Whether you are looking to fine tune your or your employees’ customer service, presentation skills, conflict resolution, or team building, the Personal Listening Profile will give you the tools you need to do so.
The strongest Small Businesses that I have coached understand that success depends on their whole team communicating effectively, with both the goals of the company and unified environments in mind. The quality of communication between the speaker and the recipient of the message does not solely rely on the speaker’s ability to verbally present the message. One of the most influential factors in the quality and outcome of all verbal communications lies within the ability of those receiving the message to listen effectively and then respond appropriately.
The Personal Listening Profile will examine 5 different approaches to listening: appreciative, empathic, comprehensive, discerning, and evaluative. It will then provide the tools you need to educate yourself and/or your employees and enable you and them to adjust methods of approach toward different individuals who will hear the message. By examining and learning to work with each person’s natural listening styles, your Small Business will be better positioned to overcome listening barriers, reduce conflict and achieve greater individual, team and organizational performance.
Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Knowing how you relate to your peers and coworkers is the first step in sharpening your communication tools as a Small Business Owner. If you have found that how you communicate has created conflict, or if you don’t feel that how you communicate is being effective, the supplemental report ‘Relating to People and the Environment’ that is included with the DiSC Classic 2 Plus will highlight the areas that you could use help with as well as your strengths.
Once you have taken the DiSC Classic 2 Plus, and found your Classic Behavioral Profile, this seven page supplemental report will analyze your communication methods and give clear examples of the emotional and tactical methods of your communication. Then the report highlights the strengths and weaknesses of your employees, sales representatives, customer services representatives, assistants, and your own decision-making style. This can be used to better your own communication skills, or if you are a manager, you can also use the ‘Relating to People and the Environment’ supplemental report to better manage and coach your employees into better communication tactics.
The DiSC Classic 2 Plus creates personalized reports based upon an individuals natural tendencies in a work environment. These tendencies can be tuned up and down according to the behavior required of that individual in the work environment. As a manager, you can coach your own employees toward better relationships within the work environment and between coworkers. The ‘Relating to People and the Environment’ supplemental report is also a sales asset when understanding how you can adjust your communication skills to better sell. Furthermore, customer services employees and assistants can use this to better understand how they can serve clients and the team by adjusting their communication skills and how they relate to their work environment.
In addition, this report describes his or her time-management skills. These guidelines help to identify the limitations and challenges that hinder effective prioritization. The Relating to People and Environment report also identifies problem-solving strategies that may help the respondent improve his or her effectiveness. Finally, it analyzes the real estate agent's, real estate broker's, real estate manager's and real estate loan officer's reaction to stress. The tips listed should help develop coping and stress-reduction strategies to increase efficiency. The report concludes with a worksheet that can be used to develop an action plan.
All in all, the ‘Relating to People and the Environment’ is a necessity when it comes to understanding an individual’s natural tendencies for communication. It is the most effective method of strengthening communication skills, prioritization and time management to better achieve the goals of your business.
Real Estate, Business and Life Coach Cheri Alguire has partnered with hundreds of Real Estate Professionals and Small Business Owners to help them become more successful in business and in life. Coach Cheri specializes in Group Coaching for Small Business Owners, Working Mothers, Real Estate Agents and Managers. Learn more at www.NextLevelServices.net or www.DiSCforSmallBusiness.com
Whether you’re hiring new employees or establishing roles at your business, the Role Behavior Analysis is one of the best systems for clarifying the roles within your company. Without clearly defined roles and work expectations, employees will not understand or unite to achieve the company’s goals. One of the most prevalent conflicts I have seen in work environments is the discrepancy between what an employee thinks he/she is supposed to do and what the manager thinks his/her employees should do.
In order to prevent any sort of conflict that can arise because of this, the Role Behavior Analysis is an extraordinarily effective role behavior evaluation instrument, clearly identifying the correct behavioral expectations associated with specific roles and functions within an organization.
The Role Behavior Analysis will clearly define the expectations associated with a particular role in an organization by concentrating on the behaviors needed to most effectively fill the role. By taking an objective look at the role itself, it seeks to fulfill the company’s goals, and then allows you to find someone or work with someone who can take on the role.
Once a Role Behavior Analysis has been created, large and small business owners and their management staff can easily compare the behavioral expectations of a role within the organization to their own individual behavioral patterns as identified through their DiSC Behavioral Assessment. This comparison will indicate whether or not the functions that need to be performed to m
